Shipping Policy
Order Processing
All orders are processed within 1–2 business days after your order is placed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Please note that orders are not typically processed or shipped on weekends or public holidays.
Shipping Times
We offer international shipping.
Estimated delivery time:
7–12 business days after your order has been dispatched.
Please note that delivery times are estimates and may vary depending on your location, customs procedures, carrier delays, weather, or other circumstances outside our control.
Tracking Your Order
Once your order has been shipped, you may receive a tracking number by email. Tracking information may take some time to become active after the package has been dispatched.
If your tracking information has not updated immediately, please allow a few business days for the carrier's system to update.
Customs & Import Duties
International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.
Any such charges are the responsibility of the customer. We are not responsible for delays caused by customs.
Delayed or Lost Orders
If your order has not arrived within the estimated delivery period, please contact us so we can help investigate the shipment.
While we do our best to ensure orders arrive on time, we cannot guarantee delivery dates due to circumstances outside our control.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase.
If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned to the sender. Additional shipping costs may apply if the order needs to be reshipped.
Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team through the contact information provided on our website.
We are happy to help.
Thank you for choosing us!